About the service
This service provides for quotes, purchase, installation and configuration of desktop computers, laptops and tablets from the . This Service also provides for assistance with disposal of old desktop computers and laptops.
This service is available to
All Griffith University staff, students and community.
What can I expect?
Service Includes:
- Provide quotes for computer equipment and support ordering equipment
- Supply and installation of authorised workstations
- Imaging with standard operating environment (operating system software, office productivity suite, antivirus, tools and utilities)
- Setup of business applications and tools
- Configuring printing
- Backup and restoration of user data
- Asset identification tagging and centralised asset database
- Secure erase of data
Service Excludes:
- Home computer purchase and configuration
- Training
- Installation of software products on personally owned computers
Service Availability
Telephone support is available during Service Centre Hours of Operation.
Onsite support is available - Monday to Friday 8:00am to 5:00pm.
Cost
Equipment purchase costs will be passed through to the requesting school or element.
How do I get this service?
This service can be initiated through or by calling the IT Service Centre.
Web
Phone